Summary
Overview
Work History
Education
Skills
Awards
Languages
Community Service
Timeline
Generic

Katie Avalos

Santa Ana

Summary

  • Consistently maintained a 95%+ customer satisfaction score
  • Recognized by management for providing exceptional customer service and creating a welcoming shopping environment.
  • Trained and mentored new team members on company policies and stock procedures, ensuring faster onboarding and higher productivity.
  • Consistently met or exceeded daily productivity goals for stocking and markdowns.
  • Recognized (Employee of the Month)
  • Part of a team win (holiday season, big sales events, store goals met)

Overview

2026
2026
years of professional experience

Work History

Retail Store

DDs Discount
2023 - Current
  • Provided excellent customer service, assisting shoppers with product inquiries, locating items, and creating a positive shopping experience.
  • Handled stocking and replenishment, ensuring shelves and displays were organized, clean, and well-maintained.
  • Performed markdowns and pricing adjustments accurately and efficiently according to company standards.
  • Supported apparel processing, including tagging, folding, and arranging merchandise for presentation on the sales floor.
  • Assisted with truck receiving and inventory management, unloading shipments, verifying quantities, and preparing items for floor placement.
  • Collaborated with team members to maintain store appearance, safety, and efficiency, while meeting daily productivity goals.

House Cleaning

Mighty Touch
04.2020 - 01.2023

Housekeeping / Janitorial Experience

Various Locations, including Dermatology Offices | 3 Years


  • Performed cleaning duties including dusting, sweeping, mopping, vacuuming, and disinfecting restrooms.
  • Restocked supplies, changed linens, and maintained sanitary, organized environments.
  • Provided cleaning services for two dermatology offices, ensuring high hygiene standards.

Education

Diploma - undefined

Godinez Fundamental High School
05.2023

Skills

    Core Competencies

  • Proficient in Conversational Spanish (reading and speaking)
  • Strong Team Collaboration and Leadership skills
  • Demonstrated Creativity and Problem-Solving abilities
  • Experience in Video Editing and Production
  • High Emotional Intelligence with ability to foster positive customer and team interactions
  • Motivated and Goal-Oriented professional with proven adaptability in fast-paced environments

Awards

Music Festival 2019 Superior Award, Music Festival 2024 Superior Award, 4 Year Choir Medal

Languages

Spanish
Native or Bilingual

Community Service

Two months working with elementary kids, Community cleanups at beaches

Timeline

House Cleaning

Mighty Touch
04.2020 - 01.2023

Diploma - undefined

Godinez Fundamental High School

Retail Store

DDs Discount
2023 - Current
Katie Avalos