Bill Sigilai
Nairobi
Summary
Developed skills in dynamic, multicultural environment, specializing in program management, threat detection, and analytical thinking. Seeking to transition into a field where these transferable skills can be effectively utilized. Focused on creating impactful experiences and fostering strong community and industrial connections.
Overview
3
3
years of professional experience
1
1
Certification
Work History
International Student Program Manager/IT Technical Support Specialist
Lewis Clark State College
02.2025 - Current
- Collaborated with faculty members to develop specialized courses tailored to the needs of international learners.
- Fostered partnerships between domestic and international student organizations, encouraging cross-cultural interaction and collaboration.
- Coordinated cultural events to foster understanding and integration among domestic and international students.
IT Assistant Manager
Kenya Commercial Bank
04.2022 - 07.2022
- Collaborated closely with senior management to align IT strategies with overall business objectives and goals.
- Optimized IT infrastructure by upgrading hardware, software, and network components for improved performance.
- Developed customized software solutions to meet unique business needs and improve overall productivity.
- Established business continuity plans to minimize downtime during unexpected events or system failures.
- Mentored junior team members in best practices for software development, project management, and troubleshooting techniques.
Human Resources Intern
Kenya Commercial Bank
01.2022 - 04.2022
- Filed paperwork, sorted, and delivered mail and maintained office organization.
- Answered phone and performed clerical duties to assist human resources department.
- Created and updated tracking spreadsheets using MS Excel.
- Developed strong written and verbal communication skills.
- Managed confidential employee files, maintaining accurate records for performance evaluations, salary adjustments, and promotions.
Education
High School Diploma -
Braeside High School
Muthangari Rd, Lavington06-2023
Skills
- Recruitment strategies
- Cross-cultural communication
- Vulnerability management
- Teamwork
- Planning and coordination
- Networking
- Interpersonal skills
Accomplishments
- Endorsements in software development and mobile applications.
- Resolved product issue through consumer testing.
- Achieved the ICT value award by effectively helping with the digital economy in the public sector and digital transformations.
Certification
- BTEC Tech Awards (Distinction)
- Google IT Support/Cybersecurity
- Presidential Awards (Bronze, Silver, Gold)
- Certificate of Secondary Education (IGCSE)
- Best Performing Team Captain
Languages
English
Native or Bilingual
Swahili
Native or Bilingual
Spanish
Limited Working
Timeline
International Student Program Manager/IT Technical Support Specialist
Lewis Clark State College
02.2025 - Current
IT Assistant Manager
Kenya Commercial Bank
04.2022 - 07.2022
Human Resources Intern
Kenya Commercial Bank
01.2022 - 04.2022
High School Diploma -
Braeside High School
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