Annette Hinds
Kingston Jamaica
Summary
I am a versatile individual who derives satisfaction from surpassing expectations and consistently striving to achieve established goals by utilizing my skills and abilities to the fullest.
Overview
2
2
years of professional experience
Work History
Server
Montego Bay Resort and Spa
11.2024 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Server
Bobbers
06.2023 - 09.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
Housekeeper
Wintergreen Hotel And Conference Center
06.2023 - 09.2023
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.etc.
- Disposed of trash and recyclables each day to avoid waste buildup.
Education
High School Diploma -
Dinthill Technical High
08.2013
Associate of Science - Business Administration
Moneague College
Jamaica09-2019
Bachelor of Science - Human Resources Management
Moneague College
Jamaica09-2024
Skills
- Customer service
- Critical Thinking
- Manage cash register
- Housekeeping services
- Attention to details
- follow instructions well
- Order Taking
- Handling Complaints
- Reservation Management
- Table Setting
- Professional Appearance
- Cash Handling
- Hospitality service expertise
- Memory retention
Timeline
Server
Montego Bay Resort and Spa
11.2024 - Current
Server
Bobbers
06.2023 - 09.2023
Housekeeper
Wintergreen Hotel And Conference Center
06.2023 - 09.2023
High School Diploma -
Dinthill Technical High
Associate of Science - Business Administration
Moneague College
Bachelor of Science - Human Resources Management
Moneague College
References
Cory Small 843-714-4202
Sanjea Dennis 929-928-1669
Hobbies and Interests
- Sports
- Exploring new technologies
- Event coordinator
- socializing with friends
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